Refund Policy

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Refund Policy for Ghanem AI Tech

Last Updated: [Date]

Thank you for choosing Ghanem AI Tech. We value your business and want to ensure you have a positive experience with our services. This Refund Policy outlines our procedures and conditions for refunds.

1. General Policy

All sales are final unless specified otherwise. We strive to provide high-quality services and products. However, if you are not satisfied with your purchase, please contact us within 30 days of the purchase date to discuss your concerns.

2. Eligibility for Refunds

Refunds may be considered under the following conditions:

  • The service or product was not delivered as described or was defective.
  • You contacted us within 30 days of the purchase to request a refund.
  • Any supporting documentation or evidence requested by Ghanem AI Tech is provided.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact our customer support team at [email protected] within 30 days of your purchase.
  2. Provide your order number, details of the service or product, and the reason for your refund request.
  3. Our team will review your request and respond within 5-7 business days.

4. Refund Disbursement

If your refund request is approved, the refund will be processed back to the original payment method used for the purchase within 14 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

5. Non-Refundable Items

The following items are non-refundable:

  • Services that have been fully performed with your consent.
  • Products that have been opened or used.
  • Any customized or personalized services/products.

6. Changes to the Refund Policy

Ghanem AI Tech reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Refund Policy.

7. Contact Information

If you have any questions or concerns regarding our Refund Policy, please contact us at:

Ghanem AI Tech
Apartment 3, Third Floor - 9th Street - Al Sharq Insurance Club Street - Fifth District - Mokattam - Cairo
Email: [email protected]
Phone: +201552120907